to understand

i was reading a few interviews from thought leaders in the business sector and came across some great advice. one of the individuals interviewed was asked to share the best business advice he had ever received. he said it was the idea of something called “l.u.r.”

l.u.r. stands for listen, understand, and respond. this is the order in which and the process by which we should all operate. often, we listen and respond, but rarely do we take the time or have the desire to understand.

can you imagine how our responses would change if we would actually stop and try to understand first? perhaps in some cases, we wouldn’t respond at all. something to think about anyway.